The sentiment an agent answer was delivered with, as the server reported it.
The shape of Message.sentiment. It is an object rather than a string because the server
reports both the id of the sentiment it used and its name, where
TextStreamScript.sentiment — the sentiment the application asks for — is just the
name.
The sentiment an agent answer was delivered with, as the server reported it.
The shape of Message.sentiment. It is an object rather than a string because the server reports both the id of the sentiment it used and its name, where TextStreamScript.sentiment — the sentiment the application asks for — is just the name.